Solution
I decided to design a user-friendly streaming app that provides a welcoming space for people to unload negative emotions and to receive positive encounters. The idea was inspired by the live channel on Youtube (specifically those live lo-fi music channel, where the live chat is full of "wholesome" messages). I loved the concept where people get to chat while enjoy the music.
From the user research I conducted, I collected a crucial insight that many users experience an elevation of mood after interacting with other people. Therefore, I wanted to created a sense of community to provide support, comfort and positivity.
I chose to mobile app platform because I wanted the product to be available for the users anywhere they go. Moods are unpredictable. Having the solution on-the-go would be the best approach.